Clients can hire personalized support and consultancy services - based on retained hours or events per month ? for fast and specialized technical solutions and problem-prevention related to Infrastructure, IT and Corporate Network Safety matters, focused on Microsoft, Linux, Check Point e Lotus Notes platforms.
The Software Support Team uses advanced resources in the environments it operates in, relying on a team of specialized professionals, which includes engineers and system analysts, reproducing diverse situations and having access to the main supplier documentation and programs, As a Microsoft Gold Certified Partner, the quality of the rendered services are assured, and Itautec is also ISO 9001:2000 and 14001:96 certified.
Networking Infrastructure Solutions
Proven Competencies in creating infrastructure solutions for small and mid size companies, which include Windows Server Solutions based on Microsoft Windows Server 2003, Windows 2000 Server, Microsoft Small Business Server 2000 and Windows Small Business Server 2003 operating systems.
Advanced Infrastructure Solutions
Proven specialized skills and knowledge in the following specializations:
Active Directory and Identity Management
Exchange Migration and Implementation
Hosting Solutions
Storage Solutions
Systems Management
Installation, Configuration, Migration and Management Services for Librix
Librix is a Linux distribution, developed by Itautec, which is especially suited for the Brazilian market. It is stable, reliable and has ensured support. It relies on a user-friendly interface and is easily installed and configured, it also has option for standard and advanced installations. In addition to the operating system, Librix offers several packages meeting the needs of a wide variety of applications.
Those who have chosen this distribution can rely on Itautec?s services to held them perform their installations and initial configurations, as well as Migration processes from windows versions, and also with the Management of their environments.
What we offer:
Planning of the installation and prerequisite processes;
Installation, update, configuration and windows to Linux migration;
Information on the basic procedures to operate in a Linux environment;
Professional support, customized to fit client needs
Installation, Configuration, Migration and Management Services for Lotus Notes / Domino.
Those who have acquired Lotus Notes / Domino software can rely on Itautec?s services to help them in their installations and initial configurations, as well as in version migration processes and in Managing their environments. These services are directed to all clients who are acquiring or already have acquired Lotus Notes / Domino platforms.
Planning of the installation and prerequisite processes;
Installation, update and migration of Lotus Notes / Domino;
Configuration of Domino as the first server (or additional server) in the Domino environment;
Installation of Notes on PCs, and the connection to the installed Domino server;
Information regarding the basic operating procedures in the Lotus Notes / Domino environment;
Professional support, customized to fit client needs
